Refunds & Cancellations
Please see the return guidelines listed below to find out if your purchase is eligible for a return. We offer free 30-day returns for all buyers. Shipping charges are non-refundable and the return period starts from the date of shipment delivery/pickup. Return shipping is the responsibility of the buyer!
To qualify for a return:1:We are confident in the quality of our products, all our products will be quality checked before shipment, and all the pictures in our store are also taken in real life, upon receipt of the goods, please check whether they are damaged first, non-quality problems are non-returnable, if you are not satisfied with it then follow the process of contacting us and return the goods for a refund.
2:The item must be kept in its original condition, without signs of wear and tear or damage.
3:Items returned by mail must be in their original packaging (including tags, boxes and bags)
4:If the product is found to be broken after receiving the goods please contact us at the first time, we are very happy to help you solve the problem, we pay great attention to this aspect, thank you!
START YOUR RETURN HERE:Please email us at: kakny@kakny.com and include the following:
1: Order number
2: The item you are returning for a refund
3: Explanation of why you are returning the item for a refund (If you find damage when you receive the item, please include a photo) NOTE: Some of our styles are made with old vintage craftsmanship and this is not damage.
